Nobody really wants to read all this, and yet, did you know that by accessing and using our website and services, you agree to be bound by these terms in their entirety? So, please take a moment to carefully read the following.
Welcome to our website. Please read these terms and conditions before using the website or its services. By accessing or using the website and services, you agree to be bound by these terms in their entirety. Specifically, when a user provides us with their personal information, they are deemed to have consented to the use and disclosure of that data for the purposes and by the means described herein. If you do not accept these terms of use, you must not access the website, use its services or features, or download any content.
This website uses cookies to enhance your experience while browsing. Necessary cookies are stored in your browser as they are essential for the basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use the website. Functional cookies support features like content sharing on social media platforms, collecting feedback, and other third-party services. Performance cookies help us understand and analyze key performance metrics to provide a better user experience. Analytical cookies track visitor interaction with the website and provide insights on visitor count, engagement rate, traffic sources, etc. Advertising cookies serve relevant ads and marketing campaigns and track users across websites to deliver personalized ads.
Cookies are text files used to store small pieces of information. They are saved on your device when the website loads in your browser. These cookies help the site function properly, improve security, and offer a better user experience.
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are necessary for the website to function and do not collect personally identifiable data. Third-party cookies help us understand how the website performs, how you interact with it, keep our services secure, and provide ads relevant to you. The goal is to improve your future interactions with the site.
Essential : These cookies are necessary for full functionality, user session management, and security. They don’t store personal data. For example, they allow you to log in, add products to a cart, and check out securely.
Statistics : These cookies store data like number of site visitors, unique visitors, visited pages, traffic source, etc., helping us improve website performance.
Functional : These cookies support non-essential features such as video integration or content sharing on social media.
Preferences : These cookies store your browsing preferences, such as language, to enhance your next visits.
Our website may contain links to other websites or online services that are owned and operated by third parties and are therefore not affiliated with our organization. Please understand that these linked websites are independent and may also collect your personal information or cookie data. We cannot be held responsible for how these third parties collect, use, or disclose your personal information, and we make no guarantees or representations regarding the accuracy, timeliness, or completeness of the information found on these external websites.
While we take all necessary steps to ensure the accuracy of the information on our website, we cannot guarantee that all information is current, error-free, or complete. We assume no responsibility for any errors or omissions, including those related to product descriptions, prices, or availability (online store). We reserve the right to correct or update any information at any time without prior notice. For online purchases, your sole remedy is to return the product for a full or partial refund as outlined in our return policy.
Although we strive to keep the website content up to date, errors or omissions may occur. This website and its content and services are provided “as is” without any warranties, express or implied. We do not guarantee uninterrupted service or the absence of errors, viruses, or other harmful components.
In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, its content, or services.
Personal information does not include professional contact details such as your name, title, work address, or phone number.
An internal committee ensures, via a governance plan, the proper retention, protection, and destruction of personal information. Data no longer required will be securely destroyed in accordance with operational needs.
We commit to collecting only the necessary personal information of our employees, suppliers, clients, and collaborators for business purposes. This includes:
No external disclosure of personal information will occur outside our organization or its activities. We do not use biometric data.
We take all technological and humanly possible measures to protect personal information from unauthorized use or disclosure. Our staff must maintain confidentiality of any personal information we hold.
No personal data is collected without your consent. Note that by using our online services, you automatically give consent. You may withdraw consent at any time by contacting us.
You have the right to access your personal data held by us. Please contact our Privacy Officer to view, correct, or request deletion of your data.
If you have a complaint, please contact us. We will process it as soon as possible.
If a personal data security incident occurs, we will take all necessary actions in accordance with our privacy incident log.
If we make changes to our terms of use or privacy policy, updates will be posted on our website and the update date will be shown at the bottom of this page. We recommend checking this page regularly.
If you have questions or want your personal data changed or deleted, please contact our Privacy Officer :
Name : Guy Cloutier
Title : Field to be filled
Phone : Field to be filled
Email : Field to be filled
Last updated: May 2, 2025
For any questions, please contact us via the form. A member of our team will get back to you as soon as possible.
By completing the fields on this form, you consent to the transmission of your information for tracking purposes in accordance with our Terms of Use et privacy Policy.
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